0191 5131313 | hello@siris.co.uk
0191 5131313 | hello@siris.co.uk

siris2021

Guide to: monitoring flow to full treatment (FFT)

Ambitious new Environment Agency plans mean that wastewater treatment plants will soon need to make changes to the way they monitor flow to full treatment (FFT). But what is FFT, what are the issues and what will water companies need to do to meet the new regulations? It can be a complicated subject, so we’ve put together a guide to help you make sense of the changes.

 

What is flow to full treatment?

Flow to full treatment (FFT) refers to the maximum flow a wastewater treatment plant can treat.

 

Wastewater treatment works are built based on an estimate of flow (the volume of water going through the plant). According to the Environment Agency, water companies must design wastewater treatment works “to treat peak dry weather flow (DWT) and additional flows from light rainfall”. 

 

The first stage of working this out is to calculate the dry weather flow (DWF), which gives an indication of the minimum volume the plant will need to treat during a period without rainfall. The DWF is then used to calculate the FFT.

 

A treatment works is normally designed to treat a volume of flow of three times the maximum dry weather flow (DWF). If this is flow is exceeded for example as a result of a storm event, then flows in excess of 3 x DWF are diverted to large tanks where the flow is stored until the storm subsides.

 

When the flow into the works reduces after the storm event has ceased and treatment capacity becomes available, the contents of the storm tanks is pumped back to the inlet to the works to pass through the treatment process.

 

There is quite often an emergency overflow on the works which is usually set to spill over directly to the river when the flow exceeds 6 x DWF. In addition, in the sewer system there are CSOs (combined sewer overflows) that are strategically located to spill directly to the watercourse when the system is totally overloaded and to minimise the risk of flooding homes and streets. These CSOs normally have screens installed to retain visual pollutants in the sewer system.

 

What are the issues?

The UK’s sewer network is outdated and the reality is that the majority of wastewater treatment works are now treating a significantly higher volume of flow than they were designed and built to accept. On a day-to-day basis this can be attributed to population increases and more homes and factories being built, however plants also need to contend with evolving unpredictable weather patterns as a result of climate change.

 

Enlarging existing treatment works and building new ones is no easy task – it’s a hugely expensive civil engineering project before even considering things like available space. This means that many treatment works are left with no choice but to rely on their CSOs on a regular basis, not just during heavy rainfall.

 

The problems arise when a wastewater treatment works’ CSOs are already full when a storm event actually arises. With nowhere else for the water to go, it has no choice but to be discharged to the UK’s water course, polluting our streams and rivers with untreated sewage.

 

What does the Environment Agency say?

In 2018, the Environment Agency announced its Water Industry National Environment Programme (WINEP), an ambitious set of strategic measures designed to force water companies to invest in their infrastructure in order to meet their environmental obligations between 2020 and 2025.

 

Water companies in England and Wales were required to submit their business plans for scrutiny by water sector economic regulator Ofwat which fed into PR19, its five-year price review and service package. The final determination of this package was announced in December 2019 and includes a detailed breakdown of requirements for each water company.

 

 

PR19 sets out a £51billion package to enable water companies to deliver their plans, including measures to reduce the number of sewage spills and protect our rivers and streams.

 

What does this mean for wastewater monitoring?

As part of PR19, wastewater treatment plants will be required to monitor flow to full treatment to achieve MCERTS compliance, essentially closing the loophole that allows them to regularly use CSOs as a primary part of their system.

 

WINEP outlines three monitoring drivers relating to this:

  • U_MON3“Install EDM on WwTW overflows to storm tanks at those WwTW where we can’t use existing monitors to be confident that the permitted FFT setting is being complied with.”
  • U_MON4“Install MCERTS flow monitoring as close to the overflow as practicable to record FFT at WwTW where the existing DWF MCERTS flow monitoring, or other installed flow monitoring, cannot be readily used to confirm the permitted FFT setting is being complied with when the overflow to storm tanks operates.”
  • U_MON5“Provide MCERTS flow monitoring for the first time at WwTW where permitted DWF or maximum daily flow is greater than 50m3/d.”

From a practical perspective this means that monitoring will be more challenging and treatment plants are likely going to need to construct new flumes and means of measurement in order to get accurate results.

 

Our view on monitoring flow to full treatment

Every site is different and it’s essential each is assessed on its own merit so it can be adapted to meet the new regulations – that’s why we’re visiting our clients to give them an “FFT heads up” and get them ready for the changes to the way they monitor wastewater. In our view, flumes are by far the best way to measure flow to full treatment for the purposes of MCERTS and we’re already finding that many of the sites we visit have disused flumes that can be repurposed for this. However, what works for one site may not work for another and there will of course be practical considerations for each plant, such as available space.

 

As MCERTS inspectors, we are concerned that wastewater treatment works will opt for area velocity (AV) flow meters to measure FFT. It may be tempting to opt for these to save money, however due to the challenges in undertaking on-site calibration checks it can be very difficult to verify that they are providing accurate measurements. For this reason we strongly advise against using AV meters as a permanent solution.

 

To find out more about flow to full treatment and how PR19 will affect you, get in touch with our expert team.

Case study: Ensuring MCERTS compliance for food manufacturer

As producers of trade effluent, food and beverage manufacturers are required to take part in the Environment Agency’s MCERTS scheme. However, many manufacturers simply don’t realise that they could save money by investing in a new wastewaster monitoring system. We worked with our supplier Pulsar Process Measurement to ensure MCERTS compliance for food manufacturer Premier Foods, in Newport.

 

 

 

The project

The site’s existing wastewater monitoring system wasn’t fit for purpose – an older weir tank was installed but it was undersized for the capacity required and was costing the food manufacturer money and making it difficult for them to measure accurately.

 

We assessed the site and worked with Pulsar and the client to understand the options available to them. We recommended installing a much larger weir tank – utilising space the factory had close to the existing tank.

 

A larger tank results in smoother, more tranquil flow which allows for greater accuracy in measurement.

 

As accuracy was such a key consideration for this site, we designed and installed the system to work alongside Pulsar’s DUET flow meter. Unlike a standard ultrasonic flow meter, which operates using a single transducer, the DUET’s unique design utilises two transducers to provide highly accurate results.

 

Money saving

By installing a fully-compliant system that was tailored to the client’s requirements, we were able to help the company make substantial savings.

 

Discharging more or less trade effluent than is stipulated in the conditions of a company’s consent to discharge permit can prove costly.

 

A food manufacturer discharging too much trade effluent can result in fines from the Environment Agency – and the company will also be required to apply for a new permit at a further cost. However, discharging less than expected also has cost implications as the company will be paying to discharge more than it actually is!

 

Correct and accurate monitoring that meets MCERTS requirements and uses MCERTS-certified equipment is the only way to ensure a manufacturer is paying the correct amount.

 

MCERTS guarantee

We offer an MCERTS guarantee, meaning that any system we design, install and maintain will be fully MCERTS-compliant. MCERTS compliance for a food manufacturer is vital, as it ensures that their system is performing at a high level of accuracy and providing cost-effective results, while remaining within the limits of their consent to discharge permit.

What are MCERTS approved products?

As well as providing MCERTS inspection services, we also stock a range of MCERTS approved products, including flow meters and wastewater samplers.

 

But what are MCERTS approved products, and why do you still need MCERTS inspections if you already use certified products as part of your wastewater monitoring system? Our guide answers these questions.

 

CSA Group is the awarding body for MCERTS

 

What is MCERTS?

A quick refresher if you’re new to the world of MCERTS:

MCERTS refers to the Environment Agency’s Monitoring Certification Scheme (MCERTS), which provides a framework of standards for the safe monitoring of liquid flow, such as trade or sewage effluent. Compliance with MCERTS ensures that everybody involved in the measurement of liquid flow is working towards the same standards and is providing accurate emissions information to the Environment Agency. The regulation covers areas such as product and personnel certification, as well as the quality of inspections.

 

If you want to learn more about MCERTS, check out some of our other guides.

 

Who certifies MCERTS approved products?

The CSA Group is responsible for certification standards across a range of areas and operate internationally across a wealth of countries. Within the UK, among many other areas of certification, it delivers the MCERTS scheme, under the SIRA name.

 

According to CSA, the MCERTS product certification scheme provides the mechanism for the certification of products according to Environment Agency performance standards, which are based on relevant CEN, ISO and national standards.

 

MCERTS is a mark of quality, giving consumers the confidence that the products they are using are fully compliant with Environment Agency standards.

 

So why do I still need inspections if my equipment is MCERTS approved?

Ensuring the equipment you are using is MCERTS certified is just one part of complying with the Environment Agency’s standards. In fact, MCERTS covers everything from equipment performance standards, the level your staff must be qualified to and accreditations of the people carrying out your site inspections.

 

Your wastewater monitoring equipment must meet the required standard, however it is still your responsibility to choose an appropriate monitoring system and ensure it is installed correctly. Sites with consent to discharge permits are required to host regular inspections (at least every five years) to make sure their monitoring system is performing within the stipulations of their permit.

 

As qualified MCERTS inspectors, we can take responsibility for this entire process – from specifying a flow measurement system that best suits your requirements and is compliant with your consent to discharge permit and installing it to Environment Agency standards, to carrying out regular site inspections to ensure ongoing compliance.

 

Talk to the experts

We know the world of MCERTS can be confusing – which is why we pride ourselves on offering a “one-stop-shop” solution to our customers. To find out how we can help you, get in touch with our friendly team on 0191 5131313 or email hello@siris.co.uk

 

What is trade effluent?

If you’re new to the world of wastewater monitoring, it’s likely one of the first terms you have come across is “trade effluent”. But what is it and what does it mean for your business? We’ve put together a quick guide to explain. 

 

 

What is effluent?

As a broad term, effluent includes any liquid waste entering a water body such as rivers or the sea. Most commonly we think of effluent as being sewage, however this is not always the case. Sewage is a form of effluent but not all effluent is sewage!

 

 

What is trade effluent?

Trade effluent is wastewater being produced by a business during the course of industrial activity which is potentially harmful to the environment. It can be confusing as not all wastewater produced by businesses is classed as “trade effluent”.

 

Typically, any wastewater produced by factories, chemical processing and engineering plants, car washes, laundrettes and swimming pools counts, whereas that produced by hairdressers, restaurants/takeaways/pubs/hotels, medical practices, residential homes (e.g. care homes), grocers and office buildings, doesn’t. This is because water companies don’t consider its content high risk enough to complicate processing at water treatment works.

 

What are the legal requirements for my business?

It is illegal to discharge trade effluent to a public sewer without consent from your water authority. This is because water companies need to know about factors such as its strength, content and volume to make sure their treatment plants can process it correctly, as well as manage potential risks to people or the environment.

 

To find out more about consent to discharge and applying for a permit, read our guide. You will also be required to monitor your effluent under the government’s MCERTS scheme.

 

We can help you understand your trade effluent requirements and advise you on your next steps. Get in touch with our team of MCERTS experts today.

Data Monitoring for Trade Effluent Discharge Limits

When we design and install a wastewater monitoring system, we guarantee that the data monitoring for trade effluent discharge limits included will be MCERTS-compliant to ensure that the data provided is accurate and reliable – as well as meeting all relevant regulatory discharge requirements.

 

However, investing in a data monitoring component for your wastewater management system can be an extremely helpful tool for ensuring your business is discharging the correct amount of effluent and continuing to comply with the conditions of its consent to discharge permit.


Why is data monitoring for trade effluent discharge limits important and what can go wrong?

 

1) Consent breaches

Your consent to discharge permit will include stipulations on the volume of effluent you are allowed to discharge on a daily, weekly or monthly basis depending on the nature of your site. Breeching your maximum allowed discharge limits can have serious implications.


When a water authority issues a consent to discharge permit it will take into account several factors but most importantly, they need to be sure their treatment works are equipped to handle the volume of effluent and process it effectively.


Discharging more effluent than the water authority is expecting can result in hefty fines and you will be required to apply for a new consent to discharge permit to reflect the higher volume. If this volume exceeds the level the treatment works is able to handle there could be significant costs to your business.


2.) Paying too much

 On the flip side, it could also be a possibility that you are discharging less effluent than expected. The amount you pay to discharge your effluent is relative to its volume and content. If you don’t have the correct information, then you could end up paying over the odds.


Although the consequences of this are less severe from a compliance point of view, paying to discharge a higher volume of effluent than you need will result in unnecessary expenditure for your business.


3) Failing spot checks    

Occasionally water authorities will perform spot check data monitoring for trade effluent discharge limits to ensure that your company is complying with its self-monitoring obligations.

Depending on the nature of your site, it’s unlikely that you will be discharging effluent continuously – there will probably be specifics days and times when you are discharging higher volumes.


If the water company conducts a spot check during a high discharge period and you are unable to prove that you are not exceeding your consent permit, it may opt to carry out further investigations which can be costly to your business.


How can data monitoring help?

 

Investing in a data monitoring component for your wastewater management system can be an extremely helpful tool for ensuring your business is discharging the correct amount of effluent and complying with the conditions of its consent to discharge permit.


Data monitoring allows you to gather crucial flow meter data and ensure you are satisfying regulatory compliance for your water authority, as well as environment agencies in both England and Scotland.


1. Monitor your effluent discharge with the SIRIS Palette software system

With SIRIS, our bespoke Palette system allows you to monitor your effluent discharge from anywhere, at any time. Our cloud-based software gives you 24/7 access to your data, giving you the ability to get the information you need, whenever you need it.


Having the ability to track your site’s effluent discharge provides peace of mind and confidence that you are staying within your limits – as well as allowing you to see if you are paying too much.


2. Get alerted to issues quickly

It’s likely that your wastewater system will be situated away from your main site and will not be permanently monitored by personnel. Tracking your flow rate means you’ll be able to quickly pick up on any issues or areas for concern such as abnormal flow rates and resolve them before they cause significant problems for your business.


We can also set the system up to monitor your wastewater sampler and alert you if the sampler fails – even on a remote site.


3. Paper trail and auditing

Our bespoke data monitoring software, Palette, allows you to access historical data at the click of a mouse, allowing you to provide inspectors with proof of your discharge levels – even if they carry out a spot check during a high flow period.


You’ll also have easy access to your data for MCERTS inspections and audits, saving time and money and simplifying the auditing process for your data monitoring for trade effluent discharge limits.


4. Stay ahead of business trends

In addition to supporting your consent to discharge compliance, tracking your flow data also provides a useful insight into site productivity and allows you to monitor business trends. Historical data can be cross-referenced with other site output data to help you understand patterns and highlight potential issues.


Data monitoring solutions


Our cloud-based system offers a robust and reliable ‘plug-in and play’ option for wastewater flow monitoring using a specialist remote telemetry unit (RTU) and data visualisation suite, Palette.


Our standalone solution allows you to continuously monitor your output without the expense involved with linking your flow measurement system to your existing SCADA.


Point Orange


Data is transmitted via a specially designed intelligent 3G RTU, Point Orange, which is installed to your wastewater monitoring system.

data monitoring for trade effluent discharge limits
 
 
 
A: Integrated bracket for simple installation
B: Single connection point for external sensors, power and configuration
C: Optional external antenna
D: Secure locking pin
 

Designed to withstand the harshest of conditions, Point Orange provides real-time remote monitoring. A lithium battery designed to last 5+ years before replacement means it can operate without an external power source – ideal for remotely situated sites.


Quality is assessed using various sensors including biosensors, optical sensors and sensor arrays. Sensor outputs are connected to a remote telemetry unit and transmitted to a base station. All data is stored for future analysis and events in which parameters drift away from permitted levels trigger alarms calling for action.

 

Palette data visualisation software


Data from Point Orange is provided in Palette, our specialist data visualisation software. The easy-to-use software is cloud-based, allowing you to login in from any location at any time.

Palette can be used with a single outstation at just one location, or with multiple units at one or more sites.


Should any readings fall outside the range of pre-set parameters, alarm situations are triggered automatically to alert system operators of immanent problems. Long term trends can also be analysed to identify the risk of potential failures.


Palette also offers a customisable reporting structure and we can discuss including features to meet specific needs if required.


Find out more

To find out more about out data monitoring solutions and discuss how to include it in your flow measurement system, get in touch with our expert team. Here’s our data expert Karl, explaining more about the SIRIS data monitoring system and how it works. You can also download our handy user guide here.

 

Log-in to your Data Account

For all existing clients looking for your log-in account, click here.  Your log-in details will have been sent to you by your SIRIS account manager, please contact them if you have forgotten them.
 
 

Is SIRA test and certification the same as MCERTS?

If you’ve been researching your effluent discharge permit requirements, you’ve probably come across the terms “SIRA Test and Certification”, CSA Group, Environment Agency and SCS, among others. But what are all of these terms and what do they have to do with MCERTS?


Who are SIRA?

SIRA originally started within the British optics industry in 1918, offering services within scientific research. The full company name is SIRA Certification Service (or SCS for short) but most of those in the industry simply reference SIRA.


In 2009, SIRA was acquired by the CSA Group and, in May 2015 the group merged SIRA with another company to form CSA Group Testing UK Ltd.


So, does SIRA Test and Certification not exist any more?

SIRA does still exist and is the EU notified body (No. 0518) related to ATEX* activities, as well as IECEx CB & ExTL for IECEx approvals and covers, among other certifications, MCERTS.   So, you can think of SIRA as the parent company that manages and issues MCERTS accreditation, but SIRA itself is owned and managed by the CSA Group.  You will still see the SIRA name used widely within the industry and the CSA Group readily states that many of its client companies still request SIRA certification marks and logos in order to use them within their product labelling and literature.


*ATEX stands for “atmosphères explosibles”, which is an EU Directive covering “equipment and protective systems intended for use in potentially explosive atmospheres.”



What part does the CSA Group play?

The CSA Group (which was initially known as the Canadian Standards Association) is responsible for certification standards across a range of areas and operate internationally across a wealth of countries. Within the UK, among many other areas of certification, it is the provider of the MCERTS environmental certification scheme, under the SIRA name.


To complicate things even a little more (!) MCERTS is actually the Environment Agency’s Monitoring Certification Scheme for equipment, personnel and organisations, but the CSA Group is the body approved to manage the MCERTS scheme, through its UKAS-accredited SIRA arm, and according to the ISO/IEC 17000 series of conformity assessment standards.


What does MCERTS certification cover?

MCERTS is a UK scheme that ensures compliance with the EU directives regulating emissions, monitoring data, equipment and employees. It provides a robust framework to ensure consistent and safe standards for monitoring liquid flow, such as commercial or water authority effluent. MCERTS compliance goes a long way to ensuring that there is consistency of standards and accuracy of information to the Environment agency with regards to the measurement and sampling of this liquid flow.

You can view the status of your certification from SIRA, including MCERTS through its Certificate Database that shows whether a certificate is still current or has been withdrawn or suspended.


MCERTS covers areas such as product and personnel certification, as well as the quality of inspections.

Briefly, the MCERTS scheme covers a range of monitoring, sampling and inspection activities including:

  • MCERTS product certification
  • MCERTS personnel certification
  • MCERTS for the self monitoring of flow

You can read full information about MCERTS and how SIRIS can help ensure your site’s compliance with the scheme here.

 

Our Sira test and certification MCERTS qualified team


What is the Environment Agency?

Since 1996, the Environment Agency has been the UK authority responsible for protecting and improving the environment of England. It is both a licensing and a regulatory authority, issuing permits within specified thresholds and monitoring requirements, and also inspecting and regulating the conditions of these permits. It has the power to prosecute those who fail to comply with the conditions of their Environmental Permits.


If you would like to know more about the Environment Agency’s standards, permits and conditions, or to view more information about the MCERTS scheme, or to download the Environment Agency’s performance standards and requirements, please view EA Mcerts Monitoring Emissions.

What is the CSA Group?

If you’ve been researching your trade effluent discharge requirements, you’ll likely have come across the CSA Group. But what does the CSA Group actually do and how can it help you?


CSA Group (formerly Canadian Standards Association) develops certification compliance standards in a range of areas. It provides a number of services worldwide and is the UK’s provider of the MCERTS environmental certification scheme under SCS (Sira Certification Service).


What’s the difference between CSA and SCS?

SCS, more commonly known as Sira, is the EU Notified Body for ATEX approvals, IECEx and MCERTS certification. CSA acquired SCS in 2009. The two entities became fully integrated in 2015 when they formed CSA Group Testing UK Ltd.


How can the CSA Group help you with MCERTS?

CSA Group is the awarding body for MCERTS


CSA (under SCS) is the UK’s only MCERTS certification awarding body and issues certificates to businesses which are required to be compliant by the Environment Agency.

SIRIS is one of the few UK companies appointed by CSA to deliver MCERTS services under the guidelines laid out in the Environment Agency’s minimum requirements for the self-monitoring of flow.


Our CSA certified inspectors are qualified to carry out site inspections and system audits. Once these checks have been successfully completed you will receive MCERTS certificate which is valid for five years.


CSA also provides MCERTS certification for waste water monitoring products. We guarantee that any system we design and install will meet these standards.




Guide to: Consent to discharge trade effluent

Do you think your business might need consent to discharge trade effluent?

Navigating your responsibilities can be confusing. Our guide answers some frequently asked questions about consent to discharge and the steps your business needs to take.

 

What is trade effluent?

Trade effluent is any liquid waste your business discharges to the UK’s water ways or sewers which could be harmful to the environment.

The Water Industry Act 1991 defines it as “any liquid, either with or without particles of matter in suspension in the liquid, which is wholly or partly produced in the course of any trade or industry carried on at a trade premises.” 

This means if your business discharges any liquids to the public sewer system that is not considered domestic waste (e.g. toilets) or rainwater (e.g. roof drainage) then you are producing trade effluent and you may need a permit from your local authority.

 

Which businesses need consent to discharge trade effluent?

The majority of businesses which produce liquid waste require permission – but there are exceptions which are considered ‘low risk’.

Do:
  • Swimming pools
  • Food/drink manufacturers
  • Car washes
  • Laundrettes
  • Chemical processing plants
  • Engineering plants
Don’t:
  • Hairdressers
  • Food service (e.g. restaurants, takeaways, pubs and hotels)
  • GP surgeries/dental and veterinary practices
  • Residential homes (e.g. care homes)
  • Grocery retailers (e.g. butchers, fishmongers and supermarkets)
  • Office buildings

 

Why is consent important?

Domestic waste discharged to our sewer systems is usually fairly easy to monitor. This is because water authorities can be confident what the strength, volume and content of this waste will be.

However, because trade effluent can come from so many different sources, it is difficult to predict what it contains and the harm it can do to people, the network and the environment. Above all, water authorities need to be confident that their treatment works will be able to process the effluent effectively and won’t be overloaded by the volume.

Water authorities reserve the right to refuse to accept any trade effluent they believe will cause undue harm to the environment, damage their sewerage systems or treatment processes, or have an impact on the health and safety of the general public or authority staff.

It is a criminal offence to discharge trade effluent to a public sewer system or waterway without consent, consequently it’s essential to obtain a permit before doing so. If you discharge without consent you could receive a fine of up to £5,000 in a Magistrates court, while more serious cases can be referred to Crown Court where fines are unlimited.

 

How do I apply for consent?

If you think your business requires consent to discharge trade effluent you will need to make an application via your retailer, who will complete a Trade Effluent Notice (G/02 Form).

What will my consent include?

Your consent will include several limits and conditions including:

  • Maximum discharge and daily volume rates
  • Solid particulate/organic matter concentration limits
  • pH level restrictions – normally this is between 6 and 10

Substances which could produce flammable or toxic vapours which could be harmful to people or the environment are not allowed and you will also be banned from discharging any liquid with a temperature higher than 43.3°C. Additionally, depending on the nature of your trade effluent, your local water authority may also impose additional conditions if required by the Environment Agency.

 

How can I be sure my business is being compliant?

Your consent to discharge trade effluent permit will include monitoring stipulations set out by your local water authority. Your permit may also include a requirement to comply with the Environment Agency’s Monitoring Certification Scheme (MCERTS). You may be required to conduct regular sampling of your trade effluent or monitor it on an ongoing basis.

Compliance with MCERTS ensures that your business is providing accurate emissions information to the Environment Agency. You can read more about MCERTS requirements here.

How can SIRIS help?

We offer an MCERTS compliance guarantee to ensure your business is fulfilling its consent to discharge permit. This gives you peace of mind that you are meeting your certification requirements. Get in touch with our friendly team to find out more.

SIRIS celebrates 30 years of providing wastewater monitoring solutions

We’re delighted to celebrate 30 years of providing high quality wastewater monitoring solutions – and look to the future with our fresh new image and website.

 

There has been a huge amount of growth and change since our founder Nick Richardson set up SIRIS as a sole trader 30 years ago. However our ethos and commitment to providing high quality wastewater monitoring solutions to our customers has remained at the core of what we do.

 

Over the last three decades we have built a solid reputation across the UK and we’re proud to count the likes of Northumbrian Water, Yorkshire Water and Anglian Water among our customers.

 

We are now proud to employ 10 people at our Washington head office – and with Nick’s sons Chris and Simon at the helm, we’re excited to continue our evolution and growth as a business.

 

Our commitment to our customers means we are constantly striving to provide the very best in wastewater monitoring solutions. As we look to the future, we want to maintain our strong service offer to existing customers while striving to improve the way we work through new innovations in products and technology.